For convenience, we divide the system into 'product modules' and 'control layers'. This makes it easier to discuss the solution's composition and integrations.
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Players, segments, statuses, multi-currency, restrictions. A foundation for bonuses, communications, and support.
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Balances, fund movements, account operations. The single source of truth for product finances and reporting.
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API integration for games and providers, session launches, game events. Support for various game types and a unified stream of game events. Access and restriction rules are set centrally.
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Payment processing, statuses, manual operations, reconciliations. Transactions are logged for control and analysis.
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Segmentation and triggers: email, SMS, push, Telegram. Scenarios based on activity, deposits, and behavior.
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Banners, pages, promotional materials, and localization. Make quick changes via the admin panel.
The logic is simple: first, operational statuses and control frameworks are agreed upon, then product modules are integrated, and team processes are established.
Which Teams is the Platform Suitable For
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CTOs and Tech Leads
Product Owners
Finance and Risk Department
Teams with Custom UI
Projects with Multiple GEOs
Brands, domains, currencies, languages, and GEO-rules are defined. At this stage, the module composition is selected: PAM, wallet, game service, payments, CRM, CMS, reports, and control circuits. Simultaneously, team roles are established: who is responsible for finance, risk, support, content, and marketing. The result is an agreed-upon platform composition and integration list that is clear to both development and business teams.
We agree on how the product records operations: authorization, bet, win, refund, payout, cancellation, and re-attempt. Final statuses and rules for handling duplicate requests are defined. Audit log points are added: which events must always be saved so that disputed cases can be resolved using the log. The result is a clear operational lifecycle diagram and a foundation for accurate reporting.
API endpoints and webhooks are connected for key flows: money, game events, payout statuses, and service events. The team runs test scenarios and verifies how events are logged and reported. This stage is crucial for identifying problematic areas such as duplicates, timeouts, network delays, and status discrepancies. The outcome is stable event exchange and predictable system behavior.
UBO, RBAC, and departmental processes are configured for support, finance, risk, content, and marketing. Employee action audits, transaction logs, and basic reports are enabled. Limits and risk rules are agreed upon to ensure manageable operations. The outcome is a functional admin panel and unified control rules.
A set of management reports and analytics is established, including Retention, Reg2Dep, FTD, ARPU/ARPPU, and breakdowns by GEO, providers, and product areas. We identify which events impact the final figures: bonuses, commissions, refunds, and adjustments. The outcome is a unified view of the data and clear rules for team decision-making.
The value of order: unified statuses, centralized rules, and clear event logs. This reduces manual operational tasks and simplifies data quality control.
Integrations
Roles and Permissions
Activity History
Metrics and Slices
This page helps quickly assess which platform blocks are responsible for funds, content, access, risks, and metrics. This makes it easier to plan integration and divide responsibilities within the team.
Quick answers about modules, events, access, control, and reporting.
The core includes the wallet, Unified Back Office, roles (RBAC), audit log, and control frameworks (risk/antifraud, KYC/AML), along with reporting. Modules are product blocks: PAM, game service, payments/cashier, CRM, and CMS. This division simplifies planning: rules and controls are established first, then product modules and team processes are integrated.
Operations are recorded in the transaction journal and audit log, and events are received via API and webhooks. Each operation has a lifecycle and final statuses. This helps quickly resolve disputed cases: support and finance teams can see the chain of events by time, status, and source.
Reporting is based on actual platform events: wallet operations, payments, gaming sessions, bonus actions, and statuses. Breakdowns are available by GEO, product areas, games, and providers, as well as activity and conversion dynamics. The format is designed for daily use by product, marketing, and finance teams.
Access is structured by RBAC: roles, permissions, areas of responsibility, and restrictions. The audit log records employee actions and configuration changes. This simplifies internal control and reduces errors when different departments work with the system.
Audit logs and transaction journals are used for investigations: for each operation, the time, status, event source, and associated chain of actions are visible. This approach helps reconcile write-offs and refunds, confirm status accuracy, and record employee decisions.
Loyalty & Gamification is developed as a module: levels, statuses, tasks, and rewards. Crucially, accrual and write-off events are recorded as transparently as other operations to ensure reporting and internal reconciliations remain accurate.
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